Yes. A support ticketing service is available through CEMAR. A user can submit a support ticket and will receive a response from our trained support team. Our SLA response time to support tickets is 24hrs; however to date 95% were answered in under 20 minutes.
Articles in this section
- How do I set my Homepage?
- What do the acronyms or abbreviations in CEMAR mean?
- Can I submit Support Tickets?
- Can I speak directly to the support team?
- Can I upload files to CEMAR such as photos, drawings, spreadsheets etc?
- Is training available for CEMAR?
- Can I export data to other software such as Microsoft Excel, Word, Adobe Reader etc?
- Which versions of the NEC3 Contract can CEMAR manage?
- How many projects can one user be attached to?
- Does CEMAR support role based security?