I've Forgotten My Password

The purpose of this article is to illustrate how to recover your password.

How to Recover Your Password 

  1. Request a password reset by clicking the Forgotten your password? option on the main login screen:

  2. Enter your Username; this will trigger an email to be sent to the email address associated with your CEMAR account:


  3. The email contains a clickable link - Please note that this link is only valid for 4 hours:                                                                                                                                                  
  4. Answer two of your three security questions:

  5. Set a new password which meets the listed requirements:

  6. After setting a new password, you will be directed back to the login screen. 


Contact details for the Support Team

Should you require any further assistance please contact our Support Team either via phone or email -
DD: 01452 260266
E: support@cemar.co.uk

Click this link to go back to the guides section of the help centre

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