Security Questions

When setting up your CEMAR account, you'll be prompted to create three security questions to use should you ever need to reset your password.

This article will explain how to set these up and how to utilise them in the account recovery process.

Video content is available below.

Creating your Security Questions

When prompted, you will see three drop down boxes, whereby you can select the security questions you wish to use, along with a text field to provide the answer.

Select three unique questions and answers – please note that these are not case sensitive:
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Selecting continue will progress you to the Modules page whereby you can access your contracts as usual.

Using Security Questions within CEMAR

When resetting your password via the Forgotten your password? link on the login page, you are required to answer two of your security questions to proceed:

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If you forget your security questions, please contact your Superuser who can reset these for you.

When changing your password within the My Profile tab, you will also need to answer two of your security questions:

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I've forgotten the answers to my Security Questions

If you forget your security questions, please contact your Superuser who can reset these for you.

Should you experience any difficulty in locating your Superuser, please contact our Support Team who shall be happy to locate them for you. 

Video Tutorial

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